Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
convenient location
friendly staff
overpriced rooms
in need of refurbishment
7.6/10
Very good
Rooms
7.4
Location
8.9
Service
7.8
Dining
7.3
Guest reviews
7.6/10
based on 10 reviews
7.8
7.8/10 based on 411 reviews
Sydney
United Kingdom,
June
2024
7.8/10
I've stayed at this hotel twice in the last 3 years, and it's a mixed bag. The location is perfect for exploring Valkenburg, just a few hundred meters from all the main attractions, but the rooms are not very soundproof - I could hear the showering in the next room. The hotel consists of two buildings on different sides of the street, with one being the main building and the other a dependence with additional rooms.
Rooms
7.0
The rooms are not really soundproof; I could hear the showering in the next room.
Service
8.0
The service was good in general, although room service and laundry were offered.
Location
9.0
The location is very good for visiting the Christmas market in the caves and exploring Valkenburg. It's close to everything you might need during your stay.
Dining
7.0
The breakfast was nice enough to start the day, but on a quieter Monday morning, it felt like the leftovers were provided as there were only a few guests remaining.
Facilities
8.0
The facilities are decent, with nothing outstanding but adequate for a comfortable stay.
Michael
United Kingdom,
May
2024
7.8/10
I had a mixed experience at this 4-star hotel. The location was excellent for exploring Valkenburg, just a short walk to the city center, but the rooms had some noise issues that were quite irritating. The dining was a pleasant surprise with a variety of choices, but there were some inconveniences in the two-building setup.
Rooms
7.0
The rooms, although of decent quality, had some noise the whole time, which was quite irritating.
Service
8.0
The service quality was good, and room service and laundry were available.
Location
9.0
The hotel's location was very good, just a few hundred meters away from all main attractions of Valkenburg.
Dining
8.0
The dining experience was a bonus with a variety of food choices.
Facilities
7.0
The facilities were adequate, with room for improvement given the noise issue in the rooms.
William
United Kingdom,
April
2024
7.2/10
The hotel's location was very central, making it convenient to reach all the places we wanted to visit. The rooms were not as quiet as expected but were clean and tidy. The dining experience offered a good selection of tasty dishes. The staff was accommodating, although the service could have been better. Overall, a decent stay with a few minor drawbacks.
Rooms
7.0
The rooms were clean but not as quiet as expected.
Service
6.0
The staff was accommodating, but the service could have been better.
Location
8.0
The hotel's location was very central, providing easy access to all attractions.
Dining
8.0
The dining experience offered a good selection of tasty dishes.
Facilities
7.0
The hotel had decent facilities for a comfortable stay.
Henry
United Kingdom,
February
2024
7.8/10
I've stayed at the Ruins in Valkenburg twice in the last 3 years. It's a quiet hotel located just across the road, offering a peaceful atmosphere. The location is very central, providing easy access to all main attractions of Valkenburg. The dining experience was varied, with some hits and misses during my stay.
Rooms
8.0
The rooms at the hotel were quiet and provided a peaceful stay.
Service
7.0
The service, including room service and laundry, was satisfactory.
Location
9.0
The hotel's central location makes it convenient to explore Valkenburg easily.
Dining
7.0
The dining options were varied, but some dishes were not prepared freshly.
Facilities
8.0
The hotel offered decent facilities for a comfortable stay.
Gordon
United Kingdom,
December
2023
7.6/10
The hotel had spacious rooms with balconies in need of refurbishment, though the pricing was on the higher side compared to other options. The property consists of two buildings, one on each side of the street, offering a mix of room types.
Rooms
7.0
The room was huge with a balcony, but it definitely needed some refurbishment. The price seemed a bit high compared to similar hotels.
Service
8.0
The service was good overall, including room service and laundry services.
Location
9.0
The location was great, within walking distance to the city center and close to all the main attractions of Valkenburg. The area was lively both day and night.
Dining
7.0
The dining experience was decent, with the hotel close to various restaurants in the old town for better options.
Facilities
7.0
The facilities were satisfactory, but the hotel could benefit from some upgrades.
convenient location
overpriced rooms
Brenda
United Kingdom,
October
2023
8.4/10
I had a great time at this hotel! The room was perfect for my family with small kids - clean, comfortable, and just the right size. The location was fantastic, close to all the main attractions in Valkenburg. The dining experience was good, with a variety of choices, but could use more variety for longer stays. The facilities were top-notch, making my stay even better.
Rooms
8.0
The room was of decent quality, clean, and very comfortable for a family with small kids.
Service
9.0
The service, including room service and laundry, was excellent.
Location
9.0
The hotel is very close to the center of Valkenburg, making it easy to explore the city and visit local attractions.
Dining
7.0
The dining was good with a variety of choices, although it could use more variety for longer stays.
Facilities
9.0
The facilities at the hotel were great, enhancing my overall experience.
Chris
United Kingdom,
October
2023
7.6/10
The hotel is in a great location, just a few hundred meters away from all main attractions of Valkenburg. The rooms were a perfect size for a family with small kids, very clean and comfortable, but not really soundproof. The service was efficient, including room service and laundry options. Dining was fine on Saturday and Sunday morning, offering a nice start to the day. The facilities were adequate, but the tiny bottle of water was a downside.
Rooms
8.0
The rooms were a perfect size for a family with small kids, very clean and comfortable.
Service
7.0
The service was efficient, including room service and laundry options.
Location
9.0
The location is very good, just a few hundred meters away from all main attractions of Valkenburg.
Dining
7.0
Dining was fine on the Saturday and Sunday morning, offering a nice start to the day.
Facilities
7.0
The facilities were adequate.
Joe
United Kingdom,
September
2023
7.6/10
The hotel is centrally located with easy access to everything we wanted to visit. The rooms were clean and quiet, but not soundproof, so we could hear the showering next door. The dining experience was nice enough to start our day, with tasty options available. The hotel facilities were basic but functional.
Rooms
7.0
The rooms were clean and quiet, but not soundproof.
Service
8.0
The service was good with room service and laundry available.
Location
9.0
The hotel is very central with good access to everything we wanted to visit.
Dining
8.0
The dining was nice enough to start your day going.
Facilities
6.0
The facilities were basic but functional.
Matt
United Kingdom,
June
2023
8.2/10
The hotel is perfectly sized for a family with small kids, very clean, and comfortable, ideal for a cozy stay. However, the lack of soundproofing might lead to disturbances like hearing the showering in the next room. The location is fantastic, just a few hundred meters away from all the main attractions of Valkenburg.
Rooms
8.0
The room was a perfect size for a family with small kids, very clean, and comfortable.
Service
9.0
The service, including room service and laundry, was excellent and attentive.
Location
9.0
The hotel's location is very good, just a few hundred meters away from all the main attractions of Valkenburg.
Dining
7.0
The dining experience was fine and satisfactory, especially on Saturday and Sunday mornings.
Facilities
8.0
The hotel provided adequate facilities for a comfortable stay.
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